Thank you for using my designer jewellery website. These terms and conditions govern your use of the site and purchase of goods and services from the site. You will also find information on shipping & returns. If you have any questions, please contact me by using the “contact me” page.

Please read these terms and conditions carefully before using the site. By accessing the site and/or placing an order, you signify your agreement to be bound by these conditions. If you do not accept these terms, do not use the site.

You must be 18 years of age or older to purchase goods from the site. If you are under 18, you may use the site only with the involvement of a parent or guardian. Your use of and registration on the site is void where prohibited.

Refunds Policy

Refunds (cost of postage not included) are ONLY offered if your item arrives damaged. All items are packed with care, but if your item is damaged upon arrival, please let me know and provide clear photos of the packaging and items so we can come to a resolution, as a refund or replacement may be possible for you.

Refunds are NOT offered if you change your mind. Please choose carefully.

Wear & Tear

If your jewellery breaks over time due to wear, please make contact and I will be happy to repair it for a small fee. Make sure to keep as many of the crystals etc as you can, and include broken pieces for inspection.

Shipping

Jewellery will be shipped once payment is received and cleared.

Within New Zealand standard courier and tracking courier takes between 1 – 3 working days.

International standard shipping from New Zealand can take between 6 – 14 working days, and in some cases (very rare) it can take a month. If you experience any delays, please contact me as soon as possible.

All items are tracked and I will email you with the tracking details once it’s confirmed.

If your jewellery does not arrive in time please let me know, and I will start an investigation with the Postal Service to track down your parcel.

If your address doesn’t bring up a shipping option, please contact me via my contact form (under the About tab) and I will arrange a shipping option for you.